SHIPPING POLICY

Unless otherwise advised, all shipping is provided by Australia Post, and is sent as standard post. Free Postage for Jewellery does not include Tracking or Insurance for lost or damaged mail. If you wish to include these, please select the appropriate option at check-out.

Your purchase will be shipped by the end the following Business Day. Please contact me directly if you need your purchase urgently and I'll do everything I can to get it sent the same Business Day.

RETURN POLICY

I gladly accept returns and exchanges:
Contact me within: 3 days of delivery

Return items back within: 7 days of delivery

I don't accept cancellations:

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, I can't accept returns for:

Custom or personalised orders

Items on sale

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

© 2020 River Timber Designs